尊敬的客户，
Dear DHL Express Customer,

鉴于新冠病毒对全球航空运输行业及全球供应链造成的重大影响，为了持续给您和您的客户提供优质稳定的服务，DHL快递在2020年推出了紧急情形附加费 (ESS)。
COVID-19 has had significant impacts on the global aviation industry, and global supply chains. In order for us to maintain a reliable and high quality delivery service for you and your customers, DHL Express introduced a temporary Emergency Situation Surcharge (ESS) in 2020.

自从全球新冠病毒爆发以来，DHL团队一直在不断调整我们的全球网络，从而更好地适应疫情发展、防疫政策以及运力和需求的变化。
Since the onset of the global pandemic, DHL teams have been adapting and adjusting the operations of our global network to align with new developments, regulatory requirements and constant changes in capacity and demand.

紧急情形附加费的调整
ADJUSTMENT OF THE EMERGENCY SITUATION SURCHARGE

由于市场情况正随着疫情的持续发展而不断变化，自2022年4月10日起，我们将对紧急情形附加费 (ESS) 的计费金额做出调整。
As market conditions continue to evolve with the ongoing situation, the Emergency Situation Surcharge (ESS) will be adjusted effective April 10th 2022.

紧急情形附加费的调整反映了市场环境、航空运力以及各地防控措施的不断变化。
The ESS surcharge will be adjusted to reflect the changes in market dynamics, air capacity availability and operational restrictions.

如下表格是以起始地/目的地组合的最新收费金额，新增南亚4为起始地。
Below, you will find the details for the adjusted ESS per origin and destination combination with the introduction of origin South Asia4.

2022年4月10日起生效的紧急情形附加费（人民币/公斤）
In RMB per KG - DHL Express Emergency Situation Surcharge as of April 10th 2022

请注意，紧急情形附加费是一项临时性费用，用于部分补偿我们在此特殊时期调整航空网络带来的运营成本增加。在疫情持续期间，我们将继续评估市场状况并对此项附加费做出适当调整。
Please note that the ESS is a temporary charge, which allows us to cover part of the operating cost increases and the necessary air network adjustments. We will continue to evaluate and adjust the ESS as market conditions evolve for the duration of this emergency situation.